Helpdesk/Desktop Support Administrator
Tower Research Capital LLC, a quantitative trading and investment strategy firm, is seeking a dedicated Helpdesk/ Desktop Support Administrator for our Tribeca office in downtown New York City. We are looking for a smart, patient individual who can work with Tower’s employees to resolve their varied hardware and software issues.
We offer competitive salaries and excellent benefits, including five weeks of vacation per year, gym membership, a casual workplace and free breakfast and lunch. For more information about Tower Research Capital LLC, see http://www.tower-research.com.
Responsibilities:
• Resolve hardware, software and service issues
• Install Windows and Linux desktops
• Support Windows desktop
• Create new user accounts
• Repair and upgrade hardware including servers, desktops, laptops, printers and scanners
• Rack and stack servers
• Install, configure and support phones
• Support E-mail administration
• Manage and maintain information on Wiki
• Research materials for orders through vendors
You!
• Consider yourself to be a tech geek
• Like working with people and solving problems
• Enjoy reading magazines like PC Mag, XKCD, Dilbert and Popular Science
• Are organized, can prioritize on the fly and are patient enough to "fight fires" without losing your cool
• Can manage a heavy workload and have the ability to juggle multiple assignments at the same time
• Work well as part of a team that supports production, back-office computing and end user support functions
• Possess strong analytical skills
• Have a solid knowledge of PC hardware and computer internals
• Are familiar with Linux
• Have prior desktop support experience
• Can easily analyze, troubleshoot and resolve hardware failures
APPLY:
Please send your cover letter, resume and salary requirements to: helpdeskjobs@tower-research.com
We are not accepting resume submissions from third parties for this position